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Delivery & Returns

Delivery

We offer a range of different delivery methods and we deliver all over throughout the World.




(Please select your country at the checkout to find the delivery charge applicable to you)


Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted, for example an item is not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@funky-wellington-boots.co.uk.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@funky-wellington-boots.co.uk and send your item to: FWB, Manor Farm Barns, Miningsby, Boston, Lincolnshire, PE22 7NN.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a traceable shipping service like www.myhermes.co.uk or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

If you have any questions, please contact Customer Services via Live Chat or via our contact form here.


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★ Your Reviews ★

Let customers speak for us

48 reviews
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Fantastico

The top

Dalhia gnomes

Great wellies and prompt delivery. Bit more expensive than similar products but the mrs loves them so, worth it.

Lovely Boots shame about the uncomfortable creeping footbed liner

What I love about these wellies:
Vegan
British
Look Fantastic
Made really well.
What I don't like about these wellies:
Sole slips backwards towards heel when walking leaving a gap under your toes making them REALLY uncomfortable and annoying to wear.
Having to purchase double sided sticky tape or new insoles or both to try and remedy the problem as don't want to send back.

Are these really wellies?!

I bought these as an alternative to some biker-style Hunter wellies I had my heart set on but were sold out in my size.
Now that these have arrived I actually prefer them and they were way more affordable.
I like that the studs are gold rather than silver, which fits much better with other things in my wardrobe. The studded straps can be completely removed if you want a different look.
Until you get up close the wellies look like leather biker boots, which I love. I’d happily wear these to work in bad weather and not feel the need to change into “normal shoes” when I arrive.
What I like most about them is the sole. It’s a proper cleated sole like you’d find on sturdy winter boots rather than the ridged sole you usually find on wellies. I’ll be confident walking in frost and ice in these.
There are other little details that make them seem more like boots than wellies. There are faux stitched seams, “stitches” where the upper joins the sole, and the top of the boot is bound so there’s no raw edge on show.
I bought my usual size and find them to be a good length, and fairly wide. Plenty of room for thick socks.
The one downside is that they’re a little narrow around the top. I have wide calves and, although they fit fine, if the top were a little wider they’d be more flattering on larger legs. That’s just a small nit-pick about an otherwise great pair of wellies that can easily be worn as stylish boots, whatever the weather.
Delivery was quick and they’re the most well packaged boots I think I’ve ever had. They came with inflatable boot trees, a dust bag for each boot and a sturdy box with a handle. There was even a key ring thrown in, which was a lovely touch.
Great wellies, fantastic value. Can’t wait for the bad weather to set in so I can wear them every day!

Chicken Tall Wellis

Bought for Christmas present for grandaughter and delivered to daughter's work place so unseen by myself and not worn yet, however reports from my daughter and the girls in her office say they are good quality, lovely design that they want a pair too! The service was excellent and the boots arrived promptly. On that feedback I would thoroughly recommend.